XYCOM 3615T (3600 Series 15-inch Touch Industrial Tablet PC)

XYCOM 3615T (3600 Series 15-inch Touch Industrial Tablet PC)

I. Product Overview

XYCOM 3615T is a high-performance industrial tablet computer of the 3600 Series from XYCOM (now part of Pro-face), featuring a 15-inch high-brightness TFT LCD display, resistive touch screen, industrial-grade motherboard, and a rich set of I/O ports. It is specifically designed for harsh industrial environments and serves as an integrated human-machine interface (HMI) and industrial controller. It is widely used in injection molding, machine tools, production lines, industrial furnaces, and intelligent manufacturing scenarios, enabling visual operation, data monitoring, equipment control, and network management.

II. Core Positioning and Naming Explanation

Official Model: 3615T (3600 Series, 15-inch, Touch Screen Version);

Series: XYCOM 3600 Series (3612T/3615T/3615KPM, etc.);

Product Positioning: 15-inch Integrated Industrial Tablet PC, distinct from 3612T (12-inch), 3615KPM (with film keys), featuring a pure touch screen interaction, high-resolution display, and a rugged dust-proof and waterproof front panel, suitable for direct operation and monitoring in industrial sites.

III. Core Functions

15-inch High-brightness TFT Display, High Resolution Visualization

Equipped with a 15-inch color TFT LCD, standard resolution XGA (1024×768), supports SXGA (1280×1024) (slightly reduced in quality); high-brightness backlight, clearly visible in strong workshop light, capable of precisely displaying complex process interfaces, dynamic curves, and data reports.

Resistive Touch Screen, Industrial-grade Reliable Interaction

Includes 4-wire resistive touch screen, supporting glove operation, oil-resistant, anti-interference, suitable for industrial sites with damp, dusty, and oily environments; precise touch positioning, supports clicking, long-pressing, and dragging, meeting the complex operation requirements of industrial interfaces.

Integrated Industrial-grade Hardware, Stable and Durable

Integrated low-power industrial-grade CPU, large-capacity memory, solid-state / mechanical storage, no fan or low-noise cooling design, resistant to vibration, shock, wide temperature operation, capable of 24-hour continuous stable operation, adaptable to high-temperature, high-humidity, dust, and vibration harsh conditions.

Rich Standard I/O, Seamless Integration with Industrial Equipment

Equipped with RS-232/422/485 serial ports, Ethernet ports, USB ports, parallel ports, VGA output, audio interfaces, directly connectable to PLCs, sensors, drivers, barcode scanners, printers, etc., supporting multi-protocol communication, data acquisition, and equipment linkage control.

Rugged Front Panel, NEMA 4/4X/12 Protection

The front panel adopts a sealed dust-proof and waterproof design, with a protection level of NEMA 4/4X/12 (equivalent to IP65), capable of resisting water splashing, dust, and oil contamination, suitable for direct installation on industrial equipment panels or on-site operation stations.

Wide Temperature Operation and Anti-interference Design

Operating temperature 0℃～+50℃, storage temperature ‑20℃～+60℃; power supply supports 100–240V AC wide voltage input, with overvoltage, overcurrent, short circuit, surge protection, strong electromagnetic interference resistance, adaptable to industrial environments with large grid fluctuations and strong electromagnetic interference.

Supports mainstream operating systems, strong software compatibility

Pre-installed or supported by industrial commonly used systems such as Windows 98/2000/NT/XP, MS-DOS, compatible with most industrial configuration software (such as Intouch, Fix, Citect), PLC programming software, and custom applications, facilitating software development and migration.

IV. Technical Parameters (Official Standard Specifications)

Model: 3615T

Series: XYCOM 3600 Series

Display System:

Screen: 15-inch color high-brightness TFT LCD;

Resolution: Standard XGA (1024×768), compatible with SXGA (1280×1024);

Backlight: CCFL high-brightness backlight, adjustable brightness;

Viewing Angle: Horizontal/Vertical wide viewing angle, clear for multiple viewers.

Touch System:

Type: 4-wire resistive touch screen;

Features: Resistant to oil stains, operable with gloves, anti-interference, precise positioning;

Driver: Supports Windows system touch driver, easy calibration.

Hardware Configuration (Standard):

CPU: Low-power industrial-grade processor (such as Celeron series);

Memory: Standard 256MB (expandable);

Storage: Standard 20GB hard drive (optional solid state/CompactFlash);

Cooling: No fan or low-noise fan cooling, vibration-resistant.

I/O Interface (Backplane):

Serial Port: 2×RS-232 (COM1/COM2), supports RS-422/485 switching;

Ethernet: 1×10/100Mbps RJ45, supports TCP/IP, Modbus TCP;

USB: 2×USB 2.0, connects keyboard, mouse, USB drive, printer;

Parallel Port: 1×LPT1, connects printer;

VGA: 1×DB15, external display;

Audio: 1×Line Out, connects speakers;

Keyboard/Mouse: PS/2 interface.

Electrical Characteristics:

Power Supply: 100–240V AC, 50/60Hz, wide voltage adaptive;

Power Consumption: Typical ≤80W;

Protection: Overvoltage, overcurrent, short circuit, surge, ESD protection.

Environmental Parameters:

Operating Temperature: 0℃～+50℃;

Storage Temperature: –20℃～+60℃;

Humidity: 20%～80% RH (no condensation);

Vibration: 5–500Hz, 1g sine vibration;

Impact: 15g peak impact (half sine wave, 11ms).

Mechanical Characteristics:

Front Panel: NEMA 4/4X/12 (IP65) protection, sealed dust-proof waterproof;

Size (Width × Height × Depth): 421.4mm × 320.5mm × 194.0mm;

Installation Depth: 168.6mm;

Weight: Approximately 11.34kg (25lbs);

Installation Method: Panel embedded installation, compatible with standard cabinet holes.

Certifications: CE, UL 508, NEMA 4/4X/12, Class I Division 2 (hazardous area certification), RoHS.

VII. Mechanical and Environmental Characteristics

Compact embedded design, compatible with standard cabinets

The front panel adopts high-strength engineering plastic + sealing rubber strips, fully sealed, can be directly washed with water, resist dust and oil intrusion, suitable for industries with high cleanliness requirements such as food, pharmaceuticals, chemicals, etc., as well as dusty and humid workshop environments.

Wide temperature and vibration resistance, suitable for harsh conditions

The working temperature covers 0℃～+50℃, meeting the requirements of high-temperature workshops, beside industrial furnaces, etc.; passed strict vibration and impact tests, strong vibration and impact resistance, suitable for vibrating equipment such as machines, production lines.

VIII. Interface Definition and Wiring Specifications

Serial Port (COM1/COM2) COM1: Standard RS-232, DB9 interface, for connecting serial devices (instruments, sensors, PLC);

COM2: RS-232/422/485 switchable, set through software or jumper, RS-485 is preferred for long-distance communication.

Ethernet port (RJ45)

Standard network cable (CAT5e and above) connects to switches, upper computers or PLCs, supporting remote monitoring, data upload, and program download;

It is recommended to use shielded network cables, with single-ended grounding of the shielding layer, to reduce interference.

USB interface

Connects keyboards, mice, USB drives, portable hard drives, printers, etc., plug-and-play, convenient for expansion.

Power interface

100–240V AC wide voltage input, standard three-core power cable connection, grounding must be reliable to avoid leakage and interference.

VII. Typical Application Scenarios

Injection Molding Machine / Die-Casting Machine Operation Station

As the main operation panel, displays injection / die-casting parameters, temperature curves, pressure data, and allows setting parameters, starting / stopping the equipment, and monitoring abnormal alarms; serial port connects temperature modules, encoders, and Ethernet connects to the MES system to achieve data traceability and remote monitoring.

Machine / Machining Center Human-Machine Interface

Installed on the machine operation panel, displays processing trajectories, coordinate data, spindle speed, tool life, and allows manual programming, calling programs, and monitoring processing status; resistant to vibration, oil contamination, and suitable for the harsh environment of the machine.

Production Line / Assembly Line Monitoring Station

As the on-site monitoring terminal, displays production cycle, output, equipment status, and fault alarms; connects to the factory local area network via Ethernet, uploads production data to the central control system, and supports remote scheduling and fault diagnosis.

Industrial Furnace / Heat Treatment Equipment Control Terminal

Monitors furnace chamber temperature, heating curve, insulation time, and allows setting temperature control parameters, starting / stopping heating, and over-temperature alarms; operates in wide temperature range, resistant to interference, and suitable for heat treatment workshops with high temperature and high humidity.

Food / Pharmaceutical / Chemical Clean Area Operation Station

NEMA 4/4X protection, washable, dust-proof, corrosion-resistant, meets clean area requirements; displays production formulas, process parameters, batch data, and allows aseptic operation, suitable for food, pharmaceutical, and chemical industries.

VIII. Installation and Commissioning Key Points Installation steps

Confirm the opening dimensions of the cabinet (421.4 × 320.5 mm), with smooth and clean edges without burrs;

When the power is off, push the 3615T into the opening from the front of the cabinet and secure it with a locking clip or screw;

Connect the power cord, network cable, serial port cable, and USB cable to ensure secure connections and reliable grounding;

Power on and start the system. Calibrate the touch screen (click the corners of the screen);

Configure the IP address, serial port parameters (baud rate, parity bit), touch driver, and install the required configuration software and drivers.

Debugging precautions

Install the device away from strong heat sources, strong vibration sources, and strong electromagnetic interference sources (such as frequency converters, motors);

Calibrate the touch screen regularly to ensure precise positioning;

When connecting, single-ended grounding the shield layer of the serial port and Ethernet is necessary to avoid circulating interference;

Regularly back up data, clean the hard drive, and check the fan / cooling system to ensure long-term stable operation;

Use neutral cleaner to clean the front panel to avoid corrosion of the sealing rubber strip.

IX. Comparison with similar products

3615T: 15-inch touch screen, NEMA 4/4X/12, no film buttons, pure touch interaction, suitable for direct operation, clean environment, and high-resolution display scenarios;

3612T: 12-inch touch screen, smaller size, suitable for compact cabinets and space-constrained scenarios;

3615KPM: 15-inch, with film buttons + touch screen dual operation, suitable for frequent button operations and complex scenarios;

Ordinary commercial tablets: low protection level (IP20), narrow temperature range (5–35°C), poor vibration resistance, not suitable for long-term operation in industrial sites.

X. Fault Troubleshooting Guide

No display, power light does not light up

Check the power cord connection, whether the power switch is turned on, and whether the 100–240V AC power supply is normal;

Confirm whether the power fuse is blown, replace with the same specification fuse;

Check for damage to the power module and contact the after-sales service for repair.

No response or inaccurate positioning on the touch screen

Check the connection of the touch screen data cable is secure and not loose;

Re-calibrate the touch screen (run the calibration program in the system tools);

Check for abnormal touch screen driver, reinstall the driver;

Physical damage to the touch screen, replace the touch screen.

Blurry display, screen flickering, backlight not on

Adjust the backlight brightness, check the backlight control circuit;

Check if the data cable of the LCD screen is loose or damaged, reconnect or replace it;

If the LCD screen is aging or damaged, replace the LCD screen.

Serial port / Ethernet communication abnormal

Check if the wiring is correct and secure, and the shield layer is well grounded;

Confirm that the communication parameters (baud rate, IP address, subnet mask) are consistent with the slave station;

Check if the network cable / serial port cable is damaged, replace the cable;

Interface damage or driver abnormality, reinstall the driver or repair the interface.